Title

Evaluating healthcare services at MahaKumbh 2025, India: A mixed-methods study of visitor perceptions and public health strategies

Authors

Rahul Srivastava^1,*, Sidhant Kumar², Prakash Chandra Jha², Priyanka Kumari³, Dhirendra Kumar Singh⁴ & Jyothi Dundappa⁴

Affiliation

¹Department of Oral Medicine and Radiology, Rama Dental College Hospital and Research Centre, Mandhana, Kanpur, Uttar Pradesh, India; ²Department of Dentistry, Nalanda Medical College Hospital Agamkuan Patna, Bihar, India; ³Department of Prosthodontics & Crown and Bridge, Nalanda medical College and hospital,Patna, Bihar, India; ⁴Department of Periodontology, Kalinga Institute of Dental Sciences, KIIT Deemed to be University, Bhubaneswar, Odisha, India; *Corresponding author

Email

Rahul Srivastava - E - mail: drrahul_osmf@yahoo.com
Sidhant Kumar - E - mail: siddhant.shrenu@gmail.com
Prakash Chandra Jha - E - mail: drprakashjha@gmail.com
Priyanka Kumara - E - mail: kumaripriyanka1917@gmail.com
Dhirendra Kumar Singh - E - mail: dr.dhirendra27@gmail.com
Jyothi Dundappa - E - mail: Jyothi.dundappa.d@gmail.com

Article Type

Research Article

Date

Received April 1, 2025; Revised April 30, 2025; Accepted April 30, 2025, Published April 30, 2025

Abstract

Maha Kumbh 2025 in India posed major public health challenges due to the high number of pilgrims gathering at a location. Hence, participants from Rama University, Kanpur, gathered visitor feedback on healthcare services during the event. A descriptive survey was conducted with 1000 attendees using a mixed-methods design. Quantitative data were analyzed using chi-square tests and logistic regression. High satisfaction scores were reported for service availability and medical staff competence. Cleanliness and hygiene received relatively lower ratings, indicating areas for improvement. Healthcare services were largely effective due to strong government and institutional efforts.

Keywords

MahaKumbh 2025, healthcare services, mass gatherings, visitor satisfaction, public health, Uttarpradesh government.

Citation

Srivastava et al. Bioinformation 21(4): 789-792 (2025)

Edited by

Hiroj Bagde MDS, (PhD), PGDCR, PGDHHM, PGDL, PGDM

ISSN

0973-2063

Publisher

Biomedical Informatics

License

This is an Open Access article which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly credited. This is distributed under the terms of the Creative Commons Attribution License.