Title

Effect of AI-based chatbots in promoting oral health awareness among rural populations

Authors

Rohit Agrawal^1,*, Asim Mustafa Khan², Muhamood Moothedath³, VJ Reshma², Muhaseena Muhamood² & T Shivangee⁴

Affiliation

¹Department of Public Health Dentistry, Government Dental College and Hospital, Jamnagar, Gujarat, India; ²Department of Biomedical dental sciences, College of dentistry, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia; ³Department of Public Health, College of Applied Medical Sciences, Qassim University, Saudi Arabia; ⁴Department of Dental Surgery, MBA in Healthcare Administration at City University of Seattle, Seattle, Washington, USA; *Corresponding author

Email

Rohit Agrawal - E - mail: rohitagrawalphd@gmail.com
Asim Mustafa Khan - E - mail: amkomr@gmail.com
Muhamood Moothedath - E - mail: m.muhamood@qu.edu.sa
VJ Reshma- E - mail: rvbeevi@iau.edu.sa
Muhaseena Muhamood - E - mail: mmmuhaseena@iau.edu.sa
Shivangee T - E - mail: shivangee.faith@gmail.com

Article Type

Research Article

Date

Received April 1, 2025; Revised April 30, 2025; Accepted April 30, 2025, Published April 30, 2025

Abstract

AI-based chatbots significantly improved oral health awareness among rural populations compared to traditional printed materials. The intervention group's knowledge scores increased from 8.5 to 16.7 (p < 0.001), while the control group showed a modest rise from 8.3 to 10.5. Inter-group analysis confirmed a significant knowledge gain (p < 0.001). Participants reported high satisfaction with the chatbot's personalized and user-friendly interface. Thus, AI chatbots offer a promising solution for scalable, accessible oral health education in underserved communities.

Keywords

AI-based chatbot, oral health awareness, rural population, health education, artificial intelligence, digital health intervention

Citation

Agrawal et al. Bioinformation 21(4): 827-831 (2025)

Edited by

Hiroj Bagde MDS, (PhD), PGDCR, PGDHHM, PGDL, PGDM

ISSN

0973-2063

Publisher

Biomedical Informatics

License

This is an Open Access article which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly credited. This is distributed under the terms of the Creative Commons Attribution License.