Title

Implementing a manual dashboard for blood center management in under-resourced settings

Authors

Sanjay Kumar Thakur¹, Arun Kumar¹, Mohd Fazil¹, Santosh Kumar Sharma², Lokesh Kumar¹, Arzoo Jahan¹, Ruchika Gupta³ & Sompal Singh^1,2,*

Affiliation

¹Department of Blood Bank, Regional Blood Transfusion Centre, Hindu Rao Hospital and NDMC Medical College, North Delhi 110007, Delhi, India; ²Department of Pathology, Hindu Rao Hospital and NDMC Medical College, North Delhi 110007, Delhi, India; ³Department of Cytopathology, ICMR-National Institute of Cancer Prevention and Research, Noida 201301, Uttar Pradesh, India; *Corresponding author

Email

Sanjay Kumar Thakur - E-mail:sanjaykumarthakur80@gmail.com
Arun Kumar - E-mail: arunbagri77@gmail.com
MohdFazil - E-mail: mdfazil806@gmail.com
Santosh Kumar Sharma - E-mail: santosh13480@gmail.com
Lokesh Kumar - E-mail: lklangian1981@gmail.com
AarzooJahan - E-mail: jahanaarzoo@yahoo.in
Ruchika Gupta - E-mail: ruchika.gupta79@gov.in
Sompal Singh - E-mail: sompal151074@gmail.com; sompalsingh@mcd.nic.in

Article Type

Research Article

Date

Received March 1, 2026; Revised March 31, 2026; Accepted March 31, 2026, Published March 31, 2026

Abstract

Blood transfusion is vital in healthcare, aiding surgeries, traumatic injuries, and chronic conditions. Enhancements in Transfusion Medicine focus on safe blood products and effective Quality Management Systems (QMS) to minimize transfusion risks. Evaluating key performance indicators (KPIs) is crucial for quality assurance and ongoing improvement in blood transfusion services. Therefore, it is of interest to evaluate a healthcare facility's compliance with NABH standards for blood transfusion services using 11 Key Performance Indicators (KPIs). Findings show Transfusion Transmissible Infections (TTIs) consistently below benchmarks at an average of 2.19%, with all parameters except Syphilis meeting standards. The Adverse Transfusion Reaction Rate (ATRR) averaged 0.36%, indicating robust safety protocols, while blood wastage rates showed significant variation, highlighting the need for better inventory management. Turnaround times for cross-matches met benchmarks, averaging 27.29 minutes for emergencies and delayed transfusions stayed under 15%.Overall, the study highlights areas for improvement, particularly in wastage rates and donor management, underscoring the necessity for ongoing quality assessment and continuous improvement initiatives to enhance patient safety and care quality in transfusion practices. KPI-Dashboard is very helpful in identifying the current lacunae which can be very helpful in improving blood transfusion services. Present study describes a concept of manual dashboard.

Keywords

Dashboard, key performance indicators (KPIs), quality management systems (QMS)

Citation

Thakur et al. Bioinformation 22(3): 1732-1740 (2026)

Edited by

P Kangueane

ISSN

0973-2063

Publisher

Biomedical Informatics

License

This is an Open Access article which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly credited. This is distributed under the terms of the Creative Commons Attribution License.